Introduction
Open Read operates the Open Read email tracking service, including the Gmail Add-on and web dashboard. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Account Information
Email address (used for authentication and account identification)
Password (encrypted and securely stored)
Email Tracking Data
Email subject lines (for identification purposes)
Recipient email addresses (to track delivery)
Timestamps of when tracked emails are opened
Number of times an email is opened (open count)
General location data derived from IP addresses (country/region level only)
Technical Data
IP addresses (for security and analytics)
Browser type and version
Device type (desktop/mobile)
How We Use Your Information
We use the collected information to:
Provide email tracking and analytics services
Send you notifications when your emails are opened
Display statistics on your dashboard
Improve our service and user experience
Ensure security and prevent abuse
Data Storage and Security
All data is stored on secure servers with encryption at rest
We use HTTPS for all data transmission
JWT tokens are used for secure authentication
Passwords are hashed using industry-standard algorithms
We do not store the content of your emails
Data Retention
Tracking data is retained for as long as your account is active
You can delete individual tracking records at any time
Upon account deletion, all associated data is permanently removed within 30 days
Third-Party Services
We use the following third-party services:
Railway for hosting infrastructure
PostgreSQL for database storage
Google APIs for Gmail Add-on functionality
We do not sell, trade, or transfer your personal information to third parties for marketing purposes.
Your Rights
Access your personal data
Export your tracking data
Delete your account and all associated data
Opt-out of email notifications
Gmail Add-on Permissions
Our Gmail Add-on requires the following permissions:
Read email metadata**: To identify tracked emails
Modify drafts**: To insert tracking pixels
Send emails**: To send tracked emails
External requests**: To communicate with our backend
We only access the minimum data necessary to provide the tracking service.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: t@openread.email
Website: https://www.openread.email/#contact